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Our Policy Page

Welcome to our policy page. Below you will find our privacy policy, refund policy, showing ID policy, health policy, and legal policy. We encourage you to read each policy carefully to understand how we handle your personal information, our approach to refunds, our requirements for verifying customer age, and any health or legal disclaimers that protect both us and our customers.

Privacy policy

We respect your privacy and are committed to protecting your personal information. We may collect personal information such as your name, address, email address, and phone number for the purpose of processing your order and delivering our services. We use reasonable measures to safeguard your personal information and do not share it with third parties By using our website and services, you consent to the terms of this privacy policy.

Refund policy

Due to the nature of our products, we do not offer refunds or accept returns. All sales are final. However, if there is an issue with your order, please contact us and we will do our best to resolve the issue as quickly as possible.

SHowing Id Policy

We require that all customers send a clear picture of their government-issued ID at the time of placing their first order. This is to ensure compliance with federal and provincial regulations regarding the sale and distribution of tobacco products. After your first order, we will keep your ID on file and you will not be required to send it again unless your information has changed. Please note that you can blur out your license number in the picture, but we do require your photo, name, address, and date of birth to be visible.

Health Policy

We want to be clear that the products we deliver contain tobacco, and smoking tobacco products can be harmful to your health. The risks associated with smoking tobacco products include but are not limited to addiction, lung cancer, heart disease, stroke, emphysema, and other serious health conditions. We do not promote or encourage smoking tobacco products, and we are not responsible for any negative health effects that may arise from the use of our products. It is your responsibility to understand the risks associated with smoking tobacco and to make an informed decision about whether or not to use them. We also strongly advise that you keep tobacco products away from children and should not be used by pregnant women, as they can be particularly vulnerable to the harmful effects of tobacco smoke. By using our delivery services, you acknowledge that you are aware of the risks associated with smoking tobacco products and that you are using our products at your own risk. We strongly encourage you to seek medical advice if you have any concerns about the impact of smoking tobacco products on your health.

Legal Policy

Our delivery business operates under the laws and regulations of both the province of Alberta and the federal government of Canada. By using our delivery services, you agree to abide by all applicable laws and regulations. We are committed to ensuring that our business operates in compliance with all relevant legal requirements, including but not limited to those related to the sale and delivery of tobacco products. We reserve the right to refuse service to anyone who we believe is not complying with these legal requirements.

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